Terms of Service

1. Acceptance of Terms

By accessing or using Etisale's services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not use our services.

2. Description of Service

Etisale provides mobile and internet services designed to keep you connected with friends, family, and your business. Our services include, but are not limited to:

  • Mobile phone plans
  • High-speed internet packages
  • Data plans
  • International calling options

3. User Responsibilities

As an Etisale user, you are responsible for:

  • Maintaining the confidentiality of your account information
  • All activities that occur under your account
  • Ensuring that your use of our services complies with applicable laws and regulations

4. Service Rates and Billing

Our service rates and tariffs are subject to change. We will notify you of any changes to your plan or pricing. Billing occurs on a monthly basis, and payment is due upon receipt of the invoice.

5. Fair Usage Policy

To ensure the best possible experience for all our customers, Etisale implements a Fair Usage Policy. Excessive use of our services may result in reduced speeds or additional charges.

6. Privacy and Data Protection

We are committed to protecting your privacy. Our use and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

7. Sustainability Commitment

As part of our commitment to sustainability, we engage in initiatives to reduce our carbon footprint and promote green technologies. By using our services, you support these efforts towards a greener future.

8. Limitation of Liability

Etisale shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

9. Modifications to Service

We reserve the right to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. You agree that Etisale shall not be liable to you or to any third party for any modification, suspension or discontinuance of the service.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.