Customer Support

Frequently Asked Questions

Find quick answers to common questions about our services, tariffs, and more.

  • How do I check my Etisale balance?
  • What are the latest Etisale tariffs?
  • How can I upgrade my data plan?
  • What sustainability initiatives does Etisale have?
  • How do I set up international roaming?

Troubleshooting Guides

Step-by-step solutions to resolve common issues with your Etisale services.

  • No network signal
  • Slow internet connection
  • Unable to make calls
  • Issues with mobile data
  • Problems with Etisale app

Contact Information

Our dedicated support team is here to assist you with any inquiries or issues you may have.

Customer Care Hotline

+971 2 123 4567

Available 24/7

Email Support

[email protected]

Response within 24 hours

Live Chat

Available on our website

9:00 AM - 9:00 PM (GST)

Our Commitment to You

At Etisale, we're dedicated to providing you with the best possible support. Our team is continuously trained on the latest technologies and sustainability practices to ensure we can assist you effectively while promoting our eco-friendly initiatives.

We understand the importance of staying connected in today's world, which is why we strive to resolve any issues quickly and efficiently. Whether you're facing difficulties with our mobile services, internet connectivity, or have questions about our green technology implementations, we're here to help.

Your satisfaction is our priority, and we're committed to delivering exceptional service while working towards a greener future for all.